Privacy Policy

FACTS - What does LifeStore do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to udnerstand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number
  • Payment History
  • Credit History
  • Account Balances
  • Transaction History

When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons LifeStore Financial Group chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does LifeStore Financial Group share? Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes —
to offer our products and services to you
For joint marketing with other financial companies
For our affiliates' everyday business purposes —
information about your transactions and experiences
For our affiliates' everyday business purposes —
information about your creditworthiness
We do not share
For nonaffiliates to market to you
We do not share

Call (800) 723-4718.


Who we are

Who is providing this notice? LifeStore Financial Group, including LifeStore Bank and LifeStore Insurance


What we do

How does LifeStore protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does LifeStore collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Give contact information
  • Apply for a loan
  • Show your government-issued ID
  • Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.




Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include financial companies within a common corporate identity [LifeStore Insurance] and nonfinancial/other companies [Carolina Mountain Title].

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • LifeStore does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliates financial companies that together market financial products or services to you.

  • Our joint marketing partners include financial institutions such as insurance and financial product, or service marketing companies.