Privacy Notice
Facts
What does LifeStore do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and account balances
- Payment history and transaction history
- Transaction or loss history and credit history
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons LifeStore Bank chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does LifeStore Financial Group share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes
|
No
|
| For our marketing purposes — to offer our products and services to you |
Yes
|
No
|
| For joint marketing with other financial companies |
Yes
|
No
|
| For our affiliates' everyday business purposes — information about your transactions and experiences |
Yes
|
No
|
| For our affiliates' everyday business purposes — information about your creditworthiness |
No
|
We do not share
|
| For non-affiliates to market to you |
No
|
We do not share
|
Questions?
Call (800) 723-4718.
Who we are
Who is providing this notice?
LifeStore Financial Group, including LifeStore Bank and LifeStore Insurance
What we do
How does LifeStore protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does LifeStore collect my personal information?
We collect your personal information, for example, when you
- Open an account or apply for a loan
- Make deposits or withdrawals from your account or give us your contact information
- Show your government issued ID
- We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates' everyday business purposes - information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law.]
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
- Our affiliates include companies with a common corporate identity name; financial companies, such as LifeStore Insurance; nonfinancial companies, such as Carolina Mountain Title.
Non-affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
- LifeStore does not share with non-affiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliates financial companies that together market financial products or services to you.
- Our joint marketing partner(s) include financial institutions, such as insurance and financial product, or service marketing companies.
Other important information
Special Notice for State Residents
Revised 07/2015