FAQs

Ashe: 336-246-4344
Boone: 828-265-2580

877-662-3998 - 24-Hour Telebank

SUM Network ATM Locator

LifeStore Bank's Routing Number is 253171676. If you have a LifeStore Bank Checking account, you can easily find our routing number. It is the first nine-digit number on the bottom left corner of your LifeStore Bank check.

Yes, you can! CLICK HERE to start the check re-ordering process.

After you’ve downloaded the LifeStore Bank App, you can use the Card Controls feature to set up alerts, set spending limits, limit the location a card can be used, and even turn off your debit cards.

• You have the control to turn your card on or off in real-time.
• It allows you to protect against theft or a lost or stolen card.
• It's simple to turn it on and off.
• Restrict the amount you spend and where and when you spend.
• You will also receive mobile alerts when monitoring of any of this activity occurs.

With Card Controls on the LifeStore Bank Mobile App, you can ensure no one can use it by turning your card "off". You can also call 1-800-500-1044 to report you lost your card or call 1-800-723-4718 Monday-Friday, 8 AM - 6 PM.

Call 1-800-723-4718 Monday thru Friday, 8 AM to 6 PM. Or go to Online Banking. Sign on, click on Reset Password and follow the instructions.

Call Customer Support Monday through Friday, 8 AM to 6 PM.

Come by any branch and fill out a form to have your address changed or you can go through online banking under Self Service, Forms and select Change of Address.