Find Quick Answers to Common Questions
My debit card is missing.
Call 1-800-500-1044 to report you lost your card or call 1-800-723-4718 Monday-Friday, 8 AM - 7 PM and 8 AM - 4P M on Saturday.
You can also call 800-723-4718 and follow the prompts for a lost or stolen debit card.
I am locked out of online banking, how do I get in?
Call 1-800-500-1044 Monday thru Friday, 8 AM to 7 PM and 8 AM to 4 PM on Saturday. Or click on Reset Password and follow the instructions.
I need a replacement debit card.
Call Customer Support Monday thru Friday, 8 AM to 7 PM or 8 AM to 4 PM on Saturday.
My debit card is missing, what do I do?
Call 1-800-723-4718 to report it lost. Or call our Customer Support between 8 AM to 7 PM Monday thru Friday or 8 AM to 4 PM on Saturday.
How do I update my address?
Come by any branch and fill out a form to have your address changed or you can go through online banking under Customer Service – Requests and Messages and click on the Change of Address link.
Still have questions? You can Contact Us for answers.