Website and Technology Accessibility Statement

Accessibility Statement

LifeStore Bank is a community-based bank committed to providing a positive experience to all customers and aims for a user experience of inclusion and accessibility. We are committed to maintaining a website to meet the standards as defined by Level A and AA of Web Content Accessibility Guidelines (WCAG) 2.0 and 2.1 standards and the Americans with Disabilities Act, especially Title III and the specific rulings of the Department of Justice. Whether using a screen reader, a magnifier, voice recognition software, or video captions, our goal is for the end user to have a successful and enjoyable experience to collect information and conduct transactions by using our website.

Actions

We are taking a variety of steps and devoting resources to further enhance the accessibility of our website including the use of third-party technology to test our site against common standards.

The website contains links to webpages hosted by third parties. LifeStore Bank does not make any representation regarding the accessibility of third-party websites and LifeStore Bank is not responsible or able to remediate accessibility barriers on given third-party websites.

Feedback

If you have difficulty using or accessing any element of this website or the LifeStore Bank mobile app, please feel free to contact us at 800-723-4718 or email us at customerservice@golifestore.com and we will work with you to provide the information, item or transaction you are seeking through a communication method that is accessible for you, consistent with applicable law.

Effective Date: March 2021